CRM & Automation Specialist
Are you passionate about fashion, e-commerce, community and customer communication? Do you have a strategic mindset, a strong eye for compelling content, and a proven track record of driving results through engaging our customer and consumers? If so – this could be your next exciting opportunity!
We’re looking for an CRM & Automation Specialist to join STRONGER’s E-commerce. In this role, you’ll play a key part in strengthening our presence and communication towards our customerbase. You’ll be responsible for nurturing relationships with our community, initiate conversations with our customers and enhance our Online Customer journey.
What You’ll Do
- Build, automate, and optimize lifecycle journeys in Voyado – from onboarding to reactivation
- Grow our customer base continuously, ensure customer data quality
- Segment and analyze the customer database to unlock insights and drive retention
- Create and deploy personalized content across email, SMS, and other CRM channels in close collaboration with the content and design teams
- Use Storyblok to integrate dynamic content that enhances personalization
- Run A/B tests to improve open rates, click-through, and conversion metrics
- Collaborate cross-functionally with performance marketing, e-commerce, and creative
What We’re Looking For
- 2–4 years of hands-on experience in CRM and/or marketing automation, preferably within e-commerce or DTC
- Proficiency in Voyado (or similar platforms such as Klaviyo, Emarsys, or Hubspot)
- Working knowledge of content management systems – ideally a headless CMS like Storyblok
- Experience with audience segmentation, data analysis, and A/B testing
- A unique blend of technical acumen and creative thinking
- Excellent communication skills and the ability to thrive in cross-functional environments
What We Offer
- A global, fast-growing brand with a startup mindset
- Real ownership and the opportunity to shape our customer engagement journey
- A collaborative, inclusive culture with ambitious and supportive teammates
- Modern marketing tech stack and a data-driven way of working
- Flexible working hours and a hybrid setup in central Stockholm
Excited to power up Stronger’s CRM experience? Send in your application today – we’re reviewing candidates on an ongoing basis.
- Department
- E-Commerce Department
- Locations
- HQ Stockholm
- Remote status
- Hybrid
About Stronger
Stronger is a Swedish activewear brand that delivers unique and striking designs to a global audience through our e-commerce platform. Inspired by nature and strong women, we create activewear that stands out and empowers. We believe that everybody is somebody, and our goal is to uplift and inspire through every piece we create.
Our mission is to inspire women around the world to find the strongest version of themselves by living boldly and embracing an active lifestyle, supported by our beautifully designed activewear inspired by the beauty of nature. At Stronger, we live and work boldly, letting our bodies and minds get STRONGER every day.
With a powerful presence on social media and distinctive product designs, Stronger has become one of Sweden’s largest and fastest-growing brands. We do things the STRONGER way or not at all, and our global community of over 777K followers on Instagram is a testament to the impact we make as we continue to reach and inspire women across the world.
CRM & Automation Specialist
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